Shipping Information

HeadsetNook ships headphone hooks and under-desk headset hangers to the United States and Canada. Shipping is free without a minimum order value. Prices are shown in USD.

Processing and transit

Orders are processed in 1–3 business days. Processing is the time needed to prepare your order before it travels; it is separate from transit time. Estimated transit is 3–6 business days within the United States and 4–8 business days to Canada. These are estimates, not guarantees, and busy periods or local conditions can affect timing.

Tracking

When tracking is available, it is sent to the email address used for the order. Check your spam or promotions folder if you do not see it. Keep the order email handy, because it also helps if you need to contact us about a delivery.

Address changes

If you notice an address problem, contact us immediately with the order number. Before dispatch, we may be able to update details. After dispatch, options are limited and depend on the parcel's status. See Cancellation and Exchange Policy for requests made before dispatch and Contact Us for how to reach us.

Checking your hanger on arrival

Compare the hanger and any listed mounting parts with your order before removing an adhesive backing or attaching a clamp. Keep the packaging while you check the desk edge and clearance. If a part appears missing or the hanger is damaged, contact us with the order number and a photo of what arrived. Our buying guide explains how to check the position and fit before installation.

Delayed or damaged parcels

If tracking has not moved for several business days, or the estimated window has passed, contact us with the order number so we can review the situation. If a parcel arrives damaged, keep the packaging and take photos of the box and the product. Report wrong or damaged items with your order number and photos; return handling is described on Returns and Refunds Policy. We cannot promise a specific carrier or delivery date beyond the estimates above.

Questions

For destination, cost, or delivery questions not covered here, write to or call . Our FAQ also covers common shipping topics.