Payment Information

Prices for headphone hooks and under-desk headset hangers are listed in USD. The currency shown at checkout is the currency used for the order.

Current payment status

PayPal is planned but not connected at this time. Please do not send payment details by email. If a payment option appears unavailable, treat it as unavailable rather than assuming it will be enabled later. For questions about what can be accepted for an order, contact .

Failed or duplicate payments

If a payment fails, check the details you entered and try again only if the checkout allows it. If you believe you were charged twice, contact us with the order number and the date of the charge. Do not send full card numbers; a transaction reference is enough. We will review the order record and explain the next step.

Refunds

Approved refunds are initiated within 5–10 business days after a return is received and inspected. The time for funds to appear varies by payment provider and card issuer. Refunds are issued in USD to the original payment method where possible. Return conditions are on Returns and Refunds Policy.

PayPal buyer protection

PayPal is not currently connected, so PayPal cannot be used for orders right now. If it becomes available in the future, PayPal buyer protection is conditional on its own eligibility rules. You can read about those rules at PayPal buyer purchase protection. Eligibility is determined by PayPal, not by HeadsetNook.

More help

For order changes, see Cancellation and Exchange Policy. For delivery timing, see Shipping Policy. General contact details are on Contact Us.

Help after a payment

If a hanger is missing or does not match its listing, check the delivery status and tell us the order number and what happened. When PayPal is available, an eligible PayPal purchase may qualify for its protection. PayPal sets the conditions and deadlines; consult its guide to opening a dispute for the steps.